Kensho Crystals Privacy Policy

Kensho  Privacy Policy

Who we are:

At Kensho it is our guarantee to maintain full trust, transparency and confidence of all of visitors to our website. Kensho promise not to sell, rent or trade email lists with other companies and businesses for marketing purposes. That is not our vibe. Your details are never shared with anyone other than those companies listed below, due to the general running of the business. This Privacy Policy  provides lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Any questions please just ask!

Types of data we collect

Google Analytics

When someone visits www.kenshocrystals.com we periodically use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Mailing Lists

As part of the registration process for our newsletters, new blog alerts and occasional emails informing you our any new product launches or special offers, we collect personal information which is fully GDPR compliant. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our marketing emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

Order Information

“When you purchase merchandise, subscription or gift voucher(s) through the Kensho Crystals website, your name, billing address data, shipping address, payment details (including credit card numbers, Pay Pal details  email and contact number will be stored in our back office system, hosted by Shopify.

For more information please read Shopify’s Privacy Statement. Please be assured that we do not share your personal details with any other company without your consent..”

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Access to your personal information - Your Rights

You are entitled to view, amend, or delete the personal information that we hold. If you want to exercise your right just email your request to our data protection officer Kerry Beavis at kerry@therevivecompany.com. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Other ways we use this personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Minors
The Site is not intended for individuals under the age of 16.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kerry@therevivecompany.com.

Changes to this Privacy Notice

This policy was reviewed on 21/11/20 and will be reviewed annually or before if required.